About Benchmark ELDER CARE
Bill Bennett, President
Benchmark was conceived by founder Bill Bennett, who credits his grandmother, Gertrude McCarty, as the catalyst and spiritual force behind Benchmark ELDER CARE. Gertrude, who was born January 4, 1898, and died March 25, 2006, lived to be 108 years old. His grandmother’s experiences in assisted living centers, nursing homes, hospitals and hospice (and not necessarily in that order), with the family’s experiences along the way, spurred Bill to create a place where elders and families get honest and accurate information to choose what’s best for them and their particular circumstances.
In tandem, Benchmark's goal is to aid the retirement industry in providing the highest quality of service to the elderly. It's what Bill calls "striving for excellence".
Bill has more than 40 years of experience in the hospitality industry and more than 25 years as the principal of Operational Analysis, a mystery shopping and operational consulting company. His profession is based on a passion for helping others prosper in business and a commitment to creating the highest quality service for consumers.
Throughout his career, Bill has developed, designed, and implemented over twenty-five detailed, on-site inspection formats for more than 200 clients at over 500 locations and has overseen thousands of mystery shopping and operational consulting projects. Now he brings his passion and expertise to assessing and evaluating assisted living facilities, retirement communities and nursing homes for the benefit of the public and the industry overall.
